TAD Office Information

The Transitional Assistance Department (TAD) of San Bernardino County Human Services is responsible for administering the Department’s financial support programs to persons in need of financial, and/or nutritional and/or medical assistance. 

The goals of TAD are to meet the basic needs of families and individuals, while working with them to attain self-sufficiency, and to promote work and personal responsibility.
For the location of an office near you, click here.

Customer Service Center (CSC)

Existing TAD customers, who have active cases, can get up to date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers up to date information about their case such as benefit amount, worker information, office location, and the ability to request forms to be mailed. Try it today! 1.877.410.8829

Comments, Suggestions and/or Feedback

To send us your comments, suggestions and/or feedback, please email us at

NOTE: If submitting an online comment, please include your full name, case number, and phone number to better serve you.  Case information and specifics will not be discussed online.

CSC 1-877-410-8826 (Toll Free)

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