What's New?
 

BLUE CUT FIRE NOTICE/EL INCENDIO DE BLUE CUT

The United States Department of Agriculture (USDA) Food and Nutrition Services (FNS) has approved automatic replacement of CalFresh benefits to cover food loss resulting from the Blue Cut Fire, for those in the evacuation areas covered by zip codes 92344, 92345, 92358, 92371, 92372, 92397, 92407 and 93544.  Your replacement benefits will be issued to your Electronic Benefit Transfer (EBT) card on 9/7/16.  You may begin using these benefits once they are issued to your card.
 
You are not eligible to these replacement benefits if you already requested and received replacement CalFresh benefits as a result of the Blue Cut Fire.
 
If you have any questions, please call (877) 410-8829.
 
Los Servicios de Alimentos y Nutrición (FNS) del Departamento de Agricultura de los Estados Unidos (USDA) ha aprobado el remplazo automático de beneficios de CalFresh para cubrir la perdida de comida que resulto en el Incendio de Blue Cut, para aquellos en las áreas de evacuación cubiertas por los códigos postales 92344, 92345, 92358, 92371, 92372, 92397, 92407 y 93544.  Sus beneficios de reemplazo serán emitidos a su tarjeta de Transferencia Electrónica de Beneficios (EBT) el 7 de septiembre del 2016.  Puede comenzar a usar estos beneficios una vez que sean emitidos a su tarjeta.
 
No es elegible para el reemplazo de beneficios si ya solicito y recibió beneficios de reemplazo de CalFresh como consecuencia del Incendio de Blue Cut.
 
Si tiene alguna pregunta, por favor llame al (877) 410-8829.

 

NEW Customer Service Call Center Hours

Customer Service Call Center hours are changing effective 3/7/16!  Eligibility Workers will be available Monday through Friday 7:00am - 5:00pm.  Call the Customer Service Center at 1-877-410-8829.

Click the image below for more information:


Spanish

Voice Recognition
Voices are like thumb prints - they are unique! Voices have over 3,000 specific recognition points. Biometric Voice software allows you to use your voice as your password instead of entering your case number and Personal Identification Number (PIN) each time you call the Customer Service Center (CSC).  Click the image below for more information:

 

 



 

 

 



Spanish


 

 

2014 NACo Award Winner!
San Bernardino County Transitional Assistance Department is the recipient of 2 National Association of Counties (NACo) Awards!

  • Policy Review Program - Development of a highly effective training approach which provides timely and adaptable training content, consistent content delivery, flexible training schedules, and training for staff within their assigned offices.

  • Lobby Management - An initiative implemented to improve customer service and maximize efficiency and productivity in response to increasing lobby traffic.  Includes the use of new self-service kiosks for customer check-in and document imaging, and wireless barcode readers that mark documents as received and prints a customer receipt.

 

Low Income Home Energy Assistance Program (LIHEAP)
If you can't afford to pay your home energy bill, your home may not be safe.  The LIHEAP program may be able to help keep you and your family safe and healthy.  Please click on the program brochures below for additional information.
LIHEAP Brochure - (English)
LIHEAP Brochure - (en Espanol)

CSC 1-877-410-8826 (Toll Free)

Find Your Local TAD Office

 
Eat Fresh

 

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