Provider Corner

What is the Public Authority Registry?

The Public Authority Registry is a program that brings together people who need care in their own homes with those who want to provide that care, Individual Providers (IPs). The Public Authority Registry can help put you in touch with individuals with disabilities and/or elderly Consumers who need help to live safely in their homes. As an IP, you can help Consumers in many important ways, including:
  • Preparing meals and feeding
  • Keeping the house clean
  • Bathing and dressing
  • Shopping and laundry
  • Assisting with personal care
In short, as an IP you can become a trusted and very important partner in allowing a Consumer who hires you to live independently in his or her own home.

How do I Sign-Up to Join the Registry?

Please call 1-866-985-6322 or come in to the Public Authority at any location and ask for an application. Please keep in mind that all Registry Individual Providers are required to undergo and pass a Department of Justice (DOJ) criminal background check.

What is my role as an Individual Provider (IP)?

​You will make an important difference in people’s lives and while experience is not required, caring and a strong sense of responsibility are. As an IP, you can take pride in your skills, compassion and professionalism. This is an excellent opportunity for you to learn new skills and gain experience in the care giving profession.

Who is my Employer?

Although your paycheck comes from the State of California, the person you are providing the care to is your employer. This individual is responsible for hiring, training, supervising and – if need be – firing their Individual Provider. The IHSS Public Authority is the employer of record for purposes of negotiations with the Union. The IHSS Public Authority also acts as the administrator of health benefits for those Individual Providers who are eligible for the benefits.

Benefits of Joining the Public Authority Registry

​Once you are added to the Registry, your name will be placed on a list and mailed to IHSS Consumers who are looking to hire IPs. We maintain an active database of people needing assistance throughout San Bernardino County who prefer to hire an IP from our Registry. The Consumers value the training and screening process, such as IP reference checks and criminal background checks.

What are the Benefits of being an Individual Provider?

​Working as a Registry Provider can offer:
  • The flexibility you may need in your work hours, such as full-time or part-time scheduling. (If you are a student, have young children or other responsibilities, this flexibility can be vital).
  • Eligibility for medical and dental benefits if you meet specific criteria.

What are my responsibilities as a Registry Provider?

You must complete update form or go online to update your availability. If you do not update monthly, you may be removed from the registry.
  • You must call your registry Specialist once you are hired, fired or quit.
  • You must maintain a current CPR/First Aid card (optional).