Skip Navigation LinksHS > CFS Internet > About Us > How To Report Child Abuse

How To Report Child Abuse

Welcome Mandated Reporters

I'm a mandated reporter and I need to report child abuse, what do I do?  

  1. Call the Child Abuse Hotline at 909-384-9233 (San Bernardino area) or 1-800-827-8724 (outside of San Bernardino). 
  2. Complete a Suspected Child Abuse Report (SS 8572 Rev 12/02) per child that you report and fax it to 909-891-3545 or 909-891-3560. We do not need you to mail the original. If you do not have access to a fax machine, mail the form attention: Child Abuse Hotline, PO Box 6083, San Bernardino CA 92412.
  3. To download Suspected Child Abuse Form click on the following link: Suspected Child Abuse Report SS 8572
 
Who should report allegations of abuse or neglect to Children and Family Services?
 
The Department of Children and Family Services encourages everyone to report suspected child abuse and neglect. The exception is those professions that have an inherent responsibility to report by virtue of their positions, and thus they are mandated to report suspected child abuse and neglect. Mandated reporters are those individuals who in the course of their work come in contact with families and children.

The following professionals are Mandated reporters (Penal Code Section 11165.7) and as such are required to report suspected/alleged child abuse and neglect to a child protective agency (police or CFS) and file a mandated reporter form within 36 hours of submitting an oral report.
  • Any one whose duties require direct contact and supervision of children.
 
Who do I contact for   Mandated Reporter Training?

For mandated reporter training please contact Kimberly Kalloo Violante at (909) 420-6444.
 
*Organizations needing Mandated Reporter training may contact Liza Fimbres to access a Kimberly Kalloo Violante  at (909) 420-6444
 
 

Reporting Child Abuse or Neglect

 
If you believe a child has been abused or neglected call the county Children and Family Services office, or law enforcement in your area.
 
 
How do I report child abuse?
To report child abuse call:
·         In San Bernardino area call: 384-9233
·         Outside of the San Bernardino area call: 1-800-827-8724
·         Local law enforcement
What should be reported to Children and Family Services?
Child abuse and neglect occurs when a child is mistreated, resulting in injury or risk of harm. Abuse can be physical, verbal, emotional or sexual.

What Information is needed when making a report?
·         Nature of the harm or specific incident(s) that precipitated the report
·         Date(s) and descriptions(s) of the injuries or dangers
·         Identities of perpetrator(s) and their relationship/s to the victim
·         Witnesses to the incident(s) and how they may be reached
·         Details of any physical evidence available
·         Does the perpetrator’s have current access to the child
·         Present condition of the child (alone, in need of medical attention, etc.)
·         The location of the child and directions to get there
·         Any statements from the child
·         How the reporter came to know the information and the reporter's thoughts about the likelihood of further harm to the child(ren).

These are just several examples of the questions that may be asked when reporting abuse or neglect. The reporter's identity is confidential, but a name should be given so the Department could follow-up contact with the reporter if necessary. The reporter is free from civil or criminal liability for reports of suspected child abuse or neglect made in good faith
 
What are the criteria for reporting suspected child abuse/neglect?
·         The report pertains to a child under the age of 18 years.
·         The report alleges harm or imminent risk of harm to the child.
·         The alleged perpetrator is:
·         a parent or caretaker
·         a relative or other person living in the home
·         an educator, volunteer, or employee of a recreational/organizational setting who is responsible for the child; or any individual providing treatment, care or supervision for the child

What happens when I report child abuse?
When a person notifies the Department of Children and Family Services regarding possible abuse or neglect of a child, Children and Family Services social work staff determines how quickly to proceed with an investigation by assessing the referral information and focusing on the present and future risks to the child. Considering the condition of the child and the risk of future maltreatment helps a social worker determine how quickly to respond to a CFS referral and what priority to assign that referral. This process involves accepting oral or written allegations of child abuse or neglect for further investigation, gathering the information to determine the need for CFS and the urgency of the situation and initiating the appropriate response and an investigative plan.

Who should report allegations of abuse or neglect to Children and Family Services?
The Department of Children and Family Services encourages everyone to report suspected child abuse and neglect. The exception is those professions that have an inherent responsibility to report by virtue of their positions, and thus they are mandated to report suspected child abuse and neglect. Mandated reporters are those individuals who in the course of their work come in contact with families and children.

The following professionals are Mandated reporters (Penal Code Section 11165.7) and as such are required to report suspected/alleged child abuse and neglect to a child protective agency (police or CFS) and file a mandated reporter form within 36 hours of submitting an oral report.
 
Who do I contact for Mandated Reporter Training?
For mandated reporter training please contact Kimberly Kalloo Violante at (909) 420-6444.
*Organizations needing Mandated Reporter training may contact Kimberly Kalloo Violante  to access a Training Video at (909) 420-6444