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How To Report Child Abuse

 Mandated Reporter Information 

Mandated reporters are those individuals who in the course of their work come in contact with families and children.

As a mandated reporter how do I report child abuse?  

  1. By telephone: There are three ways to call in a Child Abuse report: 
    1.  Hotline at 909-384-9233 (local San Bernardino area) or
    2.  1-800-827-8724 (outside of local San Bernardino area) or
    3.   Call 211  
  2. By Fax: Complete a Suspected Child Abuse Report (Suspected Child Abuse Report SS 8572) for each child you are reporting and fax it to
  3. 909-891-3545 or 909-891-3560       Please Note: You do not need to mail the original if you fax the report.
  4. By Mail: Mail the completed form(s) to: Attention: Child Abuse Hotline, : Mail the completed form(s) to: Attention: Child Abuse Hotline, P.O. Box 268, Colton, CA 92324   

If you would like more Mandated Reporter information or training please call: Kimberly Kalloo Violante at (909) 420-6428.

  Recognizing Child Abuse and Neglect  -      recognize.pdfrecognize.pdf

Reporting Child Abuse or Neglect

Who should report allegations of abuse or neglect?

 The Department of Children and Family Services encourages everyone to report suspected child abuse and neglect, however, certain professions are mandated to report suspected child abuse and neglect. 

If you suspect a child has been abused or neglected call the Child and Adult Abuse Hotline (CAAHL) at  (800) 827-8724  or dial 211. 

                               Para Reportar el Abuso de Ninos en el Condado de San Bernardino Marque el 211 o 800 827-8724

Within the San Bernardino area you may call call (909) 384-9233  or call your local law enforcement agency (Police or Sheriff).

The reporter's identity is confidential, but a name should be given so the Department could follow-up contact with the reporter if necessary.                                                                                      
The reporter is free from civil or criminal liability for reports of suspected child abuse or neglect made in good faith.
What are the criteria for reporting suspected child abuse/neglect?
·         The report pertains to a child under the age of 18 years.
·         The report alleges abuse, neglect or imminent risk of harm to the child.
·         The alleged perpetrator is:
·         a parent or caretaker
·         a relative or other person living in the home
·         an educator, volunteer, or employee of a recreational/organizational setting who is responsible for the child; or any individual providing treatment, care or supervision for the child
 What information should be reported?
 The nature of specific incident(s) you are reporting and
·         Date(s) and descriptions(s) of the injuries or dangers
·         Identities of perpetrator(s) and their relationship/s to the child
·         Witnesses to the incident(s) and how they may be reached
·         Details of any physical evidence available
·         The perpetrator's current access to the child
·         Present condition/status of the child (for example: in need of medical attention)
·         The location of the child 
·         Statements from the child(ren) when possible

What happens when I report child abuse?
Children and Family Services (CFS) social work staff determines how to proceed with an investigation by assessing the referral information and focusing on present and potential future risk to the child. An assessment tool assists the social worker to determine how to respond and what priority to assign that referral.

To schedule a Mandated Reporter Training:  Please contact Kimberly Kalloo Violante at (909) 420-6428